IT operations become risky when important knowledge lives in one person’s head.
Growing businesses should document the systems they depend on and who has access to them.
Start with these controls
- Inventory domains, hosting, email, cloud tools and critical subscriptions.
- Use individual accounts and multi-factor authentication.
- Document owners and recovery methods for important credentials.
- Maintain tested backups for critical business data.
- Track device, firewall, Wi-Fi and access-point configuration.
- Create a clear process for onboarding and offboarding staff.
The goal is not complexity. The goal is making sure the business can recover, hand over access and continue operating when something changes.
